Understand the fundamentals and importance of quality management systems (QMS). Learn international quality standards such as ISO 9001 and continuous improvement methodologies. Explore tools for process control, performance measurement, and quality assurance. Develop problem-solving, root cause analysis, and process improvement skills. Study Total Quality Management (TQM), Six Sigma, and Lean concepts. Gain practical knowledge for implementing and auditing quality systems.
The Quality Management Program is designed to equip professionals with the knowledge and skills to establish, maintain, and improve quality systems that drive efficiency, consistency, and customer satisfaction. In today’s competitive business environment, quality management is not just about meeting standards — it’s about achieving excellence and continuous improvement.
This program covers both the theoretical foundations and practical applications of modern quality management practices. Learners will explore frameworks like ISO 9001, TQM, Lean, and Six Sigma, while also developing analytical and leadership skills essential for implementing quality improvement initiatives. Real-world examples and case studies help bridge the gap between strategy and execution.
Ideal for quality professionals, engineers, managers, and business leaders, this course empowers participants to build a culture of excellence, enhance product and service quality, and drive organizational success through systematic process management.
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